Skills

Business

business strategy, people leadership, digital transformation, M&A due dilligence, customer success, customer experience, product management, program and project management, financial modelling, executive presentation & communication, thought leadership, public speaking, risk management, contact center, executive briefing, innovation programs, customer councils, FinOps

Tools

MS Office Suite, Google Suite, Salesforce, SAP, Smartsheets, Tableau, Basecamp, Jira, Slack, Obsidian, Chat GPT, Gemini, Power BI, Project, Visio

Technology

IT strategy, enterprise architecture, solution architecture, AI, Machine Learning, GenAI, Agentic AI, cloud computing, data analytics, distributed systems, IoT, 5G, Agile (SaFE 6.0), change management, software development (C/C++, PHP, Python, HTML, CSS, SQL), governance & compliance, risk management, micro services, BCDR, ERP, CRM, data centers, DevOps, ITIL & ITSM, Software QA, CI/CD