Experience

Auspica

Founder, CEO and CTO (May 2025 - today)

Built a company to addres the trust gap limiting production releases of Agentic AI. An AI policy is a human control; without enforcement it doesn’t govern your AI. Auspica is the independent control plane for autonomous digital labor that continuously compares what each agent is approved to do against what it actually does — and emits signed, deterministic evidence on every divergence. I architected and built the platform in Python using Claude Code and OpenAI Codex. I designed the evaluation approach: 75 detection rules operating on live agent behavior, mapped to NIST AI RMF, ISO 42001, SOC 2, and OWASP LLM Top 10. addtionally advise executives and run workshops on AI capabilities and limitations, use cases and prioritization, adoption challenges, respnsible AI, AI ethics and governance, data hygiene, and operating model changes to make it stick; all designed to move skeptical leadership teams from awareness to decision.

Verizon Business Group

Senior Engagement Strategy Executive (May 2021 - May 2025)

Senior Customer Success leader responsible for high-risk, high-visibility enterprise accounts and new advisory product introductions. Rescued multiple at-risk programs, including:

• Recovered and stabilized at-risk enterprise transformation programs by rebuilding governance, execution discipline, escalation paths, and executive confidence
• Served as a senior bridge between customer executives, account teams, delivery organizations, product teams, and global implementation resources
• Protected and expanded strategic account value by converting delivery challenges into renewed trust, executive alignment, and growth opportunities
• Led cross-regional execution across NA, SA, EMEA, and APAC, coordinating complex stakeholder environments and distributed delivery teams
• Identified commercial expansion opportunities tied to modernization, transformation, managed services, and customer success outcomes
• Operated in high-pressure environments where program failure could affect revenue retention, customer confidence, and long-term account strategy
• Responsible for scoping and selling professional services engagements including SOWs, change orders, and renewals

Executive Strategy & Innovation Director (Sep 2017 - May 2021)

Recruited to build C-suite relationships within underpenetrated strategic accounts by co-developing AI, cloud, IoT, 5G, and digital transformation programs tied to measurable business outcomes. Converted executive relationships and innovation concepts into enterprise transformation opportunities, growing baseline revenue from less than $250K to more than $25M in ARR.

• Built executive relationships beyond traditional IT buyers by engaging business, operations, innovation, and technology leaders around transformation outcomes
• Co-developed AI, cloud, IoT, 5G, and digital modernization concepts that converted emerging technology into funded enterprise programs
• Grew account baseline from less than $250K to $25M+ in ARR through executive advisory, innovation strategy, and transformation opportunity development
• Translated ambiguous business problems into strategic roadmaps, solution concepts, business cases, and executive narratives
• Partnered across sales, product, architecture, and delivery teams to move opportunities from concept through commercialization and execution
• Built the Verizon Manufacturing Business Architecture Team professional services organization including services, GTM, staffing and engagement sale
• Experience working with and integrating compliance and security frameworks including SOC 2, ISO 27001, HIPAA, SOX, PCI DSS, GDPR, and GLBA as well as KYC/AML and data protection best practices

Executive Consulting Partner (Mar 2016 - Sep 2017)

Expanded executive relationships beyond IT across strategic financial services accounts across the four largest U.S. banks, representing more than $1B in ARR. Partnered with senior business and technology leaders to identify innovation opportunities, shape transformation strategies, and create new paths for account expansion.

• Built relationships with senior stakeholders outside traditional IT channels, expanding conversations into business transformation, innovation, risk, operations, and customer experience
• Co-developed innovation strategies connecting enterprise financial services priorities to Verizon capabilities
• Helped reposition account relationships from vendor/provider interactions to strategic advisory partnerships
• Supported growth strategy across accounts representing $1B+ in ARR
• Brought executive storytelling, business strategy, and technical fluency to complex financial services environments
• Experience working with and integrating compliance and security frameworks including SOC 2, ISO 27001, HIPAA, SOX, PCI DSS, GDPR, and GLBA as well as KYC/AML and data protection best practices

Tangoe

Vice President Cloud (Jun 2015 - Mar 2016)

Led cloud computing strategy and commercialization for a Cloud FinOps SaaS platform, launching from concept to market in 60 days. Connected cloud cost visibility, financial governance, enterprise architecture, and customer value into a marketable SaaS offering for organizations seeking better control over cloud spend and consumption.

• Launched a Cloud FinOps SaaS platform from concept to market in 60 days
• Defined product strategy, value proposition, customer use cases, and go-to-market narrative for cloud cost management and financial governance
• Translated enterprise cloud consumption challenges into SaaS capabilities supporting visibility, accountability, optimization, and governance
• Partnered across product, engineering, sales, and customer-facing teams to accelerate market readiness
• Helped position cloud financial management as an executive-level concern tied to cost control, operational discipline, and enterprise transformation

AT&T

Director of Business Strategy & Innovation (Oct 2011 - Jun 2015)

Led business strategy and innovation initiatives across Tier-1 financial services and retail accounts, helping senior executives understand how AI, cloud, mobility, data, and digital platforms could be applied to transformation, customer experience, operational improvement, and new business capability.

• Developed AI, cloud, and digital transformation strategies for strategic enterprise accounts in financial services and retail
• Partnered with account teams and customer executives to identify business problems where emerging technologies could create measurable value
• Built executive narratives, strategic roadmaps, and business cases connecting technology investment to business outcomes
• Helped move innovation discussions beyond technology features into operating model, customer experience, revenue, and competitive differentiation
• Advised clients during a major market transition as cloud and AI moved from emerging concepts into enterprise transformation agendas
• Experience working with and integrating compliance and security frameworks including SOC 2, ISO 27001, HIPAA, SOX, PCI DSS, GDPR, and GLBA as well as KYC/AML and data protection best practices

• Developed 5yr Network Strategy, advised VP of Enterprise Architecture on new role
• Co-developed in-store 3D printing strategy with Retail Innovation team
• 225% NRR, built first executive relationships beyond the Director of Networking

PwC Advisory Services

Director, Product Manager Cloud & IT Transformation (Sep 2008 - Jun 2011)

Founded and scaled PwC’s global Cloud & IT Transformation advisory practice, helping enterprise clients understand, govern, and execute cloud-enabled modernization during the early enterprise cloud adoption wave. Built advisory offerings, executive narratives, delivery methods, and transformation frameworks that helped clients move from cloud curiosity to practical strategy, operating model design, and execution.

• Developed consulting offerings, methods, frameworks, and executive-level narratives for cloud-enabled transformation
• Advised enterprise clients on cloud strategy, architecture modernization, sourcing, governance, risk, financial models, and transformation roadmaps
• Advised clients on solution selection, build vs buy, governance attestation, process re-engineering, and architecture assessment
• Helped executives understand cloud not simply as infrastructure, but as a change in technology operating model, funding, governance, delivery, and business agility
• Built repeatable advisory assets that enabled broader consulting teams to sell and deliver cloud transformation services
• Led numerous COBIT audits of Fortune 500 clients
• Experience working with and integrating compliance and security frameworks including COBIT, SOC 2, ISO 27001, HIPAA, SOX, PCI DSS, GDPR, and GLBA as well as KYC/AML and data protection best practices
• Responsible for strategy, scoping, pricing, and selling engagements including SOWs, change orders, recruiting/staffing, partner selection and renewals

Swingvote

Senior Vice President Solution Delivery (Apr 2007 - Mar 2008)

Built and led a FinTech SaaS delivery organization with $15M P&L accountability and a 44-person team. Owned implementation execution, client outcomes, delivery operations, team leadership, and scalable delivery capability for enterprise financial technology customers.

• Led a 44-person solution delivery organization with $15M P&L responsibility.
• Built delivery operations, implementation processes, client success practices, and management discipline for a FinTech SaaS business
• Owned customer implementation outcomes across complex financial technology environments
• Balanced delivery quality, margin, staffing, client satisfaction, and operational scalability
• Created repeatable delivery practices to support growth, consistency, and enterprise customer confidence

Diamond Technology Partners (now PwC)

Director, CTO Practice Enterprise Architecture (Dec 2005 - Mar 2007)

Served as a strategy and enterprise architecture principal within the CIO & CTO practice, advising healthcare, pharmaceutical, financial services, and public-sector clients on digital transformation, IT modernization, enterprise architecture, and technology investment strategy.

• Led enterprise architecture initiatives across healthcare payer, pharmaceutical, financial services, and public-sector environments to drive conformance to architecture standards and practices
• Managed development of a technology investment prioritization framework governing approximately $400M in annual project spend for a Tier 1 healthcare payer
• Helped CIO and CTO stakeholders evaluate, rationalize, and sequence modernization investments based on business value, risk, feasibility, and strategic alignment
• Led an integrity assessment of an electronic voting system for one of the largest voting districts in the U.S., evaluating technology reliability, controls, and operational risk
• Bridged strategy, architecture, governance, and execution planning for complex modernization programs
• Built the DEADONS and PARTS+I architecture assessment frameworks

IBM

Senior Enterprise Architect (Oct 2002 - Nov 2005)

Served as lead enterprise architect for healthcare AI, data, and distributed computing initiatives across payer, provider, pharmaceutical, and biotechnology clients. Built early applied-AI experience by developing the strategy, architecture, business case, and pilot approach for diabetic retinopathy detection using machine vision. Also architected distributed ETL and computing infrastructure solutions for complex healthcare data environments.

• Led enterprise architecture for healthcare AI, data, analytics, and distributed computing initiatives.
• Developed AI strategy, target architecture, business case, and pilot approach for machine-vision-based diabetic retinopathy detection
• Designed distributed ETL and computing infrastructure solutions supporting large-scale healthcare data processing. Authored IBM whitepaper on ETL acceleration, #1 downloaded whitepaper on IBM.com for 2yrs
• Translated emerging AI and data capabilities into practical use cases, architecture decisions, and executive business cases
• Built foundational expertise in healthcare AI, data architecture, distributed systems, and enterprise-scale modernization
• Experience working with and integrating compliance frameworks including HIPAA

PwC Consulting

Principal Strategy Consultant (Mar 2000 - Oct 2002)

Managed full-lifecycle enterprise digital transformation initiatives across healthcare, financial services, retail, and manufacturing clients. Led program delivery, stakeholder alignment, implementation execution, and go-live readiness for complex initiatives spanning portals, content management, contact centers, ERP, shared services, business intelligence, and data analytics.

• Led full-lifecycle program management for enterprise digital transformation initiatives across multiple industries
• Managed stakeholder alignment, implementation delivery, risk management, and go-live execution for complex enterprise programs
• Delivered transformation initiatives involving portals, CMS, contact centers, ERP, shared services, BI, and data analytics
• Built consulting discipline in executive communication, delivery governance, cross-functional coordination, and measurable business outcomes
• Established the delivery foundation later applied to enterprise architecture, cloud transformation, SaaS commercialization, AI strategy, and program recovery
• Subject matter expert for numerous COBIT audits of Fortune 500 clients
• Experience working with and integrating compliance and security frameworks including HIPAA and GLBA as well as KYC/AML
• Responsible for scoping and selling engagements including SOWs, change orders, and staffing

Source One Communications

Chief Information Officer (Jan 1999 - Feb 2000)

Inbound contact center that specialized in high brand value clients and pharmaceutical adverse event handling. Recruited by former Affina colleagues to professionalize the IT environment within one year as part of generating additional investment or acqusition. Improved contact center uptime from 99.5% to 99.99%, new client on-boarding from 60 to 30 days, software defects by 74%. Negotiated beta site partnership with Lucent Technologies. Company acquired in 2000 ($3M P&L, 7 staff)

Four Thought LLC/h2>

President (Jun 1998 - Jan 1999)

Leader of a LAMP based custom and open source development start-up spun out of Affina. Hands on developer in C/C++ and Python, Database & Infrastructure Architect as needed.

Affina

Director of IT, Future Systems (Feb 1997 - May 1998)

Transformed contact center to LAMP, implemented AI for on-line sentiment analysis, reputation protection and street level maps. Drove adoption of Agile (DSDM). ($6M P&L, 54 people on staff).

General Motors

Product Manager, WinVLT and CALTools (May 1995 - Jan 1997)

Managed the development of software tools used for embedded systems development of powertrain controllers. Additionally delivered support, training and consulting services. Oversaw teams in Saginaw, Milford Proving Grounds, and Troy. ($30M P&L, 36 on staff)

Process Engineer (Mar 1994 - Apr 1995)

Developed SCADA, process control and data acquisition solutions incorporating statistical process control and artificial intelligence to meet Lean Manufacturing targets at the GM Advanced Materials Development Center.

Eaton-Cutler/Hammer R&D

Research Engineer Intern III, Artificial Intelligence Team (May 1992 - Feb 1994)

Developed fuzzy logic-based vehicle self-navigation and valve control, and neural network based color detection using back propagation.

Allen Bradley R&D

Research Engineer Intern, Artificial Intelligence Lab (May 1991 - Sep 1991)

Investigated the application of AI to designing PLC control systems for plant floor automation.